Kaleidoscope incident

Cannot start new applications

Major Vendor's status page →

Resolved after 3 hours 30 minutes, affecting Applicant Portal, on September 16, 2026.

resolved Sep 16, 2026, 01:13 PM UTC

This incident has been resolved by Salesforce. https://status.salesforce.com/incidents/20004433

Other major vendors with incidents that started within 30 minutes of this one

Salesforce Outage Service telemetry remains healthy, and our review has not confirmed any ongoing customer impact related to this incident. Before declaring the issue resolved, we’re ensuring the existing mitigation re Zendesk Outage Ticket Status Deactivated and Unable to Be Reactivated - Multiple Pods MongoDB Outage Support Portal Outage Cloudflare Degraded Support Helpdesk Availability Issues Supabase Degraded Edge Function Latency
Started
Sep 16, 2026, 09:00 AM UTC
Resolved
Sep 16, 2026, 12:30 PM UTC
Duration
3h 30m
Detected by Pingoru
Sep 16, 2026, 09:00 AM UTC

Affected components

Applicant Portal

Update timeline

  1. investigating Sep 16, 2026, 01:11 PM UTC

    New applications cannot be started in the platform due to a Salesforce outage.

  2. resolved Sep 16, 2026, 01:13 PM UTC

    This incident has been resolved by Salesforce. https://status.salesforce.com/incidents/20004433

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