Resolved after 1 hour 2 minutes, affecting Applicant Portal and Client Portal and 1 more, on February 25, 2025.
Major services have been restored. Continuing to work on resolution.
Affected components
Applicant PortalClient PortalReview BoardConnect
Update timeline
- investigating Feb 25, 2025, 03:46 PM UTC
We are tracking a production stability issue causing missing data and page timeouts. Our team has established root cause and are working through the affected services now.
- monitoring Feb 25, 2025, 03:50 PM UTC
Major services have been restored. Continuing to work on resolution.
- resolved Feb 25, 2025, 04:02 PM UTC
This incident has been resolved.
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