Resolved after 1 hour 53 minutes, affecting Marketplace and Applicant Portal and 1 more, on March 30, 2025.
An infrastructure issue has caused some features in the Kaleidoscope platform to become unavailable. All reviewers and contributors are impacted by this issue, and some applicants and client users are affected. Impacted users will receive 500 errors or page timeouts. Implementation of a fix is underway.
Affected components
Update timeline
- identified Mar 30, 2025, 05:22 PM UTC
An infrastructure issue has caused some features in the Kaleidoscope platform to become unavailable. All reviewers and contributors are impacted by this issue, and some applicants and client users are affected. Impacted users will receive 500 errors or page timeouts. Implementation of a fix is underway.
- resolved Mar 30, 2025, 05:24 PM UTC
This incident has been resolved.
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