Kaleidoscope incident

Login outage

Critical Vendor's status page →

Resolved after 25 minutes, affecting Applicant Portal and Client Portal and 1 more, on September 25, 2025.

investigating Sep 25, 2025, 01:11 AM UTC

We are continuing to investigate this issue.

Started
Sep 25, 2025, 12:30 AM UTC
Resolved
Sep 25, 2025, 12:55 AM UTC
Duration
25m
Detected by Pingoru
Sep 25, 2025, 12:30 AM UTC

Affected components

Applicant PortalClient PortalReview BoardConnect

Update timeline

  1. investigating Sep 25, 2025, 01:11 AM UTC

    Due to a performance issue with one of our hosting providers, applicant and client administrator login is not available. Heroku incident: https://status.heroku.com/incidents/2908

  2. investigating Sep 25, 2025, 01:11 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 25, 2025, 01:13 AM UTC

    This incident has been resolved.

Your product runs on more than Kaleidoscope

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →