Kaleidoscope incident

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Resolved after 5 hours 9 minutes, affecting Marketplace and Applicant Portal and 1 more, on October 5, 2025.

identified Oct 05, 2025, 02:08 PM UTC

All services are down with a 503 error. Issue has been identified and remediation is underway.

Started
Oct 05, 2025, 09:20 AM UTC
Resolved
Oct 05, 2025, 02:29 PM UTC
Duration
5h 9m
Detected by Pingoru
Oct 05, 2025, 09:20 AM UTC

Affected components

MarketplaceApplicant PortalClient PortalReview BoardConnect

Update timeline

  1. identified Oct 05, 2025, 02:08 PM UTC

    All services are down with a 503 error. Issue has been identified and remediation is underway.

  2. resolved Oct 05, 2025, 02:29 PM UTC

    This incident has been resolved.

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