Kaleidoscope incident

Some scholarship applications unavailable

Major Vendor's status page →

Resolved after 3 hours 30 minutes, affecting Applicant Portal and Client Portal and 1 more, on October 8, 2025.

monitoring Oct 09, 2025, 12:48 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 08, 2025, 09:34 PM UTC
Resolved
Oct 09, 2025, 01:04 AM UTC
Duration
3h 30m
Detected by Pingoru
Oct 08, 2025, 09:34 PM UTC

Affected components

Applicant PortalClient PortalReview BoardConnect

Update timeline

  1. identified Oct 08, 2025, 10:57 PM UTC

    Some scholarship applications are unavailable due to a performance issue.

  2. identified Oct 09, 2025, 12:26 AM UTC

    Client portal, Review Board and Connect services have been restored. Performance issues persist for some scholarship applications.

  3. monitoring Oct 09, 2025, 12:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 09, 2025, 01:04 AM UTC

    This incident has been resolved.

Your product runs on more than Kaleidoscope

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →