Resolved after 1 hour 30 minutes, affecting Marketplace and Applicant Portal and 1 more, on October 20, 2025.
Due to a major incident with one of Kaleidoscope's cloud hosting providers (Heroku, hosted on AWS) we are experiencing an outage of all services.
Affected components
MarketplaceApplicant PortalClient PortalReview BoardConnect
Update timeline
- identified Oct 20, 2025, 05:14 PM UTC
Due to a major incident with one of Kaleidoscope's cloud hosting providers (Heroku, hosted on AWS) we are experiencing an outage of all services.
- resolved Oct 20, 2025, 05:15 PM UTC
This incident has been resolved.
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