Kaleidoscope incident

Some platform services unavailable

Resolved after 43 minutes, affecting Applicant Portal and Client Portal and 1 more, on November 4, 2025.

identified Nov 04, 2025, 03:03 PM UTC

An issue with Kaleidoscope's platform infrastructure has caused some services to temporarily become unavailable. Services are being restored.

Started
Nov 04, 2025, 02:30 PM UTC
Resolved
Nov 04, 2025, 03:13 PM UTC
Duration
43m
Detected by Pingoru
Nov 04, 2025, 02:30 PM UTC

Affected components

Applicant PortalClient PortalReview BoardConnect

Update timeline

  1. identified Nov 04, 2025, 03:03 PM UTC

    An issue with Kaleidoscope's platform infrastructure has caused some services to temporarily become unavailable. Services are being restored.

  2. resolved Nov 04, 2025, 03:13 PM UTC

    This incident has been resolved.

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