Kajabi experienced a minor incident on May 14, 2026, lasting 53m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 14, 2026, 03:48 PM UTC
We are aware of an issue where the "Respond to dispute" button on disputed transactions is not responding when clicked. We will update this status once we have more information.
- monitoring May 14, 2026, 04:23 PM UTC
A fix has been deployed for the issue affecting the "Respond to dispute" button on disputed transactions. We are monitoring to confirm stability.
- resolved May 14, 2026, 04:42 PM UTC
Functionality has been restored and the "Respond to dispute" button is working as expected.