Kajabi incident

Unable to respond to disputes

Resolved after 53 minutes, on May 14, 2026.

resolved May 14, 2026, 04:42 PM UTC

Functionality has been restored and the "Respond to dispute" button is working as expected.

Started
May 14, 2026, 03:48 PM UTC
Resolved
May 14, 2026, 04:42 PM UTC
Duration
53m
Detected by Pingoru
May 14, 2026, 03:48 PM UTC

Update timeline

  1. identified May 14, 2026, 03:48 PM UTC

    We are aware of an issue where the "Respond to dispute" button on disputed transactions is not responding when clicked. We will update this status once we have more information.

  2. monitoring May 14, 2026, 04:23 PM UTC

    A fix has been deployed for the issue affecting the "Respond to dispute" button on disputed transactions. We are monitoring to confirm stability.

  3. resolved May 14, 2026, 04:42 PM UTC

    Functionality has been restored and the "Respond to dispute" button is working as expected.

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