Kajabi incident

Communities doesn't load error

Resolved after 2 hours 9 minutes, on October 15, 2025.

monitoring Oct 15, 2025, 07:56 PM UTC

We have identified the root cause of the issue and pushed out a fix. We are continuing to monitor the situation.

Started
Oct 15, 2025, 06:20 PM UTC
Resolved
Oct 15, 2025, 08:30 PM UTC
Duration
2h 9m
Detected by Pingoru
Oct 15, 2025, 06:20 PM UTC

Update timeline

  1. investigating Oct 15, 2025, 06:20 PM UTC

    We are currently investigating an issue that is preventing some Communities from loading. We will update you as soon as we have more information.

  2. monitoring Oct 15, 2025, 07:56 PM UTC

    We have identified the root cause of the issue and pushed out a fix. We are continuing to monitor the situation.

  3. resolved Oct 15, 2025, 08:30 PM UTC

    This incident has been resolved.

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