Resolved after 2 hours 27 minutes, on October 16, 2025.
We have observed PayPal checkouts are recovering. We are continuing to closely monitor checkout processes and will update this status with any new information.
Update timeline
- investigating Oct 16, 2025, 03:31 PM UTC
We are aware of an issue affecting checkouts using PayPal. We are actively investigating the issue, and we will provide updates to this page as soon as possible. We have not identified any issues with other payment processors: Kajabi Payments and Stripe, which are fully operational.
- monitoring Oct 16, 2025, 04:33 PM UTC
We have observed PayPal checkouts are recovering. We are continuing to closely monitor checkout processes and will update this status with any new information.
- resolved Oct 16, 2025, 05:58 PM UTC
This incident has been resolved by PayPal and we have observed full recovery.
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