Resolved after 2 hours 10 minutes, on October 16, 2025.
We’re observing recovery in PayPal functionality. We are continuing to closely monitor checkout processes and will update this status with any new information.
Update timeline
- investigating Oct 16, 2025, 06:59 PM UTC
PayPal is investigating an issue with their REST API causing checkouts using PayPal to fail, you may refer to PayPal’s status page here: https://www.paypal-status.com/history/eventdetails/89894 We’ve identified that this is also causing some checkout elements (such as the Card field with Kajabi Payments and Stripe) to not render correctly when PayPal is also enabled at checkout.
- investigating Oct 16, 2025, 07:49 PM UTC
We have implemented a fix to address an issue where some checkout elements did not render correctly when PayPal was enabled at checkout, as a result of the ongoing issue with the PayPal REST API. Paypal is continuing to investigate an issue with their REST API causing checkouts using PayPal to fail, you may refer to PayPal’s status page here: https://www.paypal-status.com/history/eventdetails/89894
- monitoring Oct 16, 2025, 08:01 PM UTC
We’re observing recovery in PayPal functionality. We are continuing to closely monitor checkout processes and will update this status with any new information.
- resolved Oct 16, 2025, 09:09 PM UTC
This incident has been resolved by PayPal.
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