Kajabi experienced a notice incident on October 17, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 17, 2025, 05:02 PM UTC
Some checkouts that offered multiple payment methods did not display PayPal as an option. Other payment methods with Kajabi Payments and Stripe continued to function normally during this period. Our engineering team identified the cause and released a fix. This incident is now resolved.