Kajabi experienced a notice incident on December 6, 2025, lasting 9h 54m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 06, 2025, 12:36 AM UTC
We are aware of an issue where some contacts are not being displayed in the contacts list. We are actively investigating the issue, and we will provide updates to this page as soon as possible.
- identified Dec 06, 2025, 02:09 AM UTC
The issue has been identified and a fix is being implemented.
- identified Dec 06, 2025, 03:01 AM UTC
Contact data and search results are currently delayed. There is no data loss—all your information is safe. Newly created or updated contacts may take a little time to appear in your contact list. The underlying issue has been fixed, and the remaining data will finish updating over the next few hours.
- resolved Dec 06, 2025, 10:31 AM UTC
This incident has been resolved.