Resolved after 1 hour 59 minutes, on January 9, 2026.
Our vendor has implemented a fix and we are actively monitoring the situation.
Update timeline
- investigating Jan 09, 2026, 07:55 PM UTC
Due to a vendor outage, live chat and email support may be currently unavailable. We will update this page as soon as we have updates to share.
- monitoring Jan 09, 2026, 08:56 PM UTC
Our vendor has implemented a fix and we are actively monitoring the situation.
- resolved Jan 09, 2026, 09:54 PM UTC
This incident has been resolved.
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