Kajabi incident
Delay in Contact data and search results on the Contact Screen
Notice Vendor's status page →
Resolved after 41 minutes, on January 14, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jan 14, 2026, 11:08 PM UTC
Contact data and search results are currently delayed. There is no data loss—all your information is safe. Newly created or updated contacts may take a little time to appear in your contact list. We are currently investigating and will update this status when we have more information.
- identified Jan 14, 2026, 11:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 14, 2026, 11:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 14, 2026, 11:50 PM UTC
This incident has been resolved.
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