Kajabi incident

Delay in Contact data and search results on the Contact Screen

Notice Resolved View vendor source →

Kajabi experienced a notice incident on January 14, 2026, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 11:08 PM UTC
Resolved
Jan 14, 2026, 11:50 PM UTC
Duration
41m
Detected by Pingoru
Jan 14, 2026, 11:08 PM UTC

Update timeline

  1. investigating Jan 14, 2026, 11:08 PM UTC

    Contact data and search results are currently delayed. There is no data loss—all your information is safe. Newly created or updated contacts may take a little time to appear in your contact list. We are currently investigating and will update this status when we have more information.

  2. identified Jan 14, 2026, 11:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 14, 2026, 11:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 14, 2026, 11:50 PM UTC

    This incident has been resolved.