Kajabi experienced a notice incident on January 21, 2026, lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 21, 2026, 09:29 PM UTC
We are currently experiencing an issue where the Communities "View Reply" button within posts is inaccessible. Users may be unable to see some comments during this time. Our engineering team is actively investigating the cause and working to resolve the issue as quickly as possible. We’ll provide updates here as more information becomes available. Thank you for your patience and understanding.
- identified Jan 21, 2026, 09:36 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 21, 2026, 10:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 21, 2026, 11:40 PM UTC
This incident has been resolved.