Kajabi incident

Outbound Email Delays

Resolved after 54 minutes, on February 10, 2026.

resolved Feb 10, 2026, 07:47 PM UTC

Our DNS provider for email sending pools has restored customer-facing services. Our shared email pool DNS is now resolving properly. Additionally, Custom Email Domain Sending (CEDS) is unaffected.

Started
Feb 10, 2026, 06:52 PM UTC
Resolved
Feb 10, 2026, 07:47 PM UTC
Duration
54m
Detected by Pingoru
Feb 10, 2026, 06:52 PM UTC

Update timeline

  1. monitoring Feb 10, 2026, 06:52 PM UTC

    Our DNS provider for email sending pools is experiencing Infrastructure Instability. This can affect delivery times for emails. We are watching the situation and will update when it is resolved.

  2. resolved Feb 10, 2026, 07:47 PM UTC

    Our DNS provider for email sending pools has restored customer-facing services. Our shared email pool DNS is now resolving properly. Additionally, Custom Email Domain Sending (CEDS) is unaffected.

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