Resolved after 9 hours 41 minutes, on March 5, 2026.
A fix has been deployed, and we are seeing search results return to normal. We are continuing to monitor the system closely to ensure stability across all accounts. We appreciate your patience while we work to resolve this completely.
Update timeline
- investigating Mar 05, 2026, 10:03 PM UTC
We are currently investigating reports of intermittent issues with contact search results. Some users may find that specific contacts are not appearing in search queries. There is no data loss. Our engineering team is looking into the root cause. Please follow this page for updates.
- identified Mar 06, 2026, 12:41 AM UTC
We have identified the cause of the search discrepancies affecting the Contacts tab. Our team is currently implementing a fix to re-sync search results and restore full functionality. We are working as quickly as possible to get this resolved for you.
- monitoring Mar 06, 2026, 06:49 AM UTC
A fix has been deployed, and we are seeing search results return to normal. We are continuing to monitor the system closely to ensure stability across all accounts. We appreciate your patience while we work to resolve this completely.
- resolved Mar 06, 2026, 07:45 AM UTC
This incident has been resolved.
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