Resolved after 1 hour 23 minutes, on March 26, 2026.
The issue has been identified and a fix is being implemented.
Update timeline
- investigating Mar 26, 2026, 10:24 PM UTC
We are currently investigating reports of a "Not Authorized" error affecting new customers attempting to access their Community Groups after purchase/granting an offer.
- identified Mar 26, 2026, 10:39 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 26, 2026, 11:47 PM UTC
This incident has been resolved.
Your product runs on more than Kajabi
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services