Kajabi incident
Delays with Fin and chat messages affecting Kajabi live chat support
Kajabi experienced a notice incident on April 14, 2026, lasting 28m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Apr 14, 2026, 01:17 PM UTC
Due to a vendor outage, live chat support may be sporadically unavailable. We will update this page as soon as we have updates to share.
- resolved Apr 14, 2026, 01:46 PM UTC
Our vendor has resolved the issue. Both Fin and live chat support are now fully operational. We appreciate your patience during this time.