Kajabi incident

Some Kajabi Payments fee invoices may be incomplete

Ongoing since 09:31 PM UTC.

identified Oct 29, 2026, 09:31 PM UTC

Some Heroes using Kajabi Payments may notice that a monthly fee invoice in Settings → Documents is incomplete for a month between May and September 2026. This can include fees from instant payouts. We’ve found the cause and are working on a fix. Your payments and payouts are not affected. This only impacts the Payment Processing Fee Invoices.

Started
Oct 29, 2026, 09:31 PM UTC
Resolved
Ongoing
Duration
● 35m
Detected by Pingoru
Oct 29, 2026, 09:31 PM UTC

Update timeline

  1. identified Oct 29, 2026, 09:31 PM UTC

    Some Heroes using Kajabi Payments may notice that a monthly fee invoice in Settings → Documents is incomplete for a month between May and September 2026. This can include fees from instant payouts. We’ve found the cause and are working on a fix. Your payments and payouts are not affected. This only impacts the Payment Processing Fee Invoices.

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