Kajabi incident

Help Center Accessibility Issue

Resolved after 18 minutes, on May 4, 2026.

resolved May 04, 2026, 05:40 PM UTC

This incident has been resolved. In case you have been seeing the 404 error earlier, please clear your browser's cache to ensure you are loading the latest version of the Help Center.

Started
May 04, 2026, 05:22 PM UTC
Resolved
May 04, 2026, 05:40 PM UTC
Duration
18m
Detected by Pingoru
May 04, 2026, 05:22 PM UTC

Update timeline

  1. investigating May 04, 2026, 05:22 PM UTC

    We are currently investigating why the Help Center is not loading and is displaying a "404 Error". Our team is actively looking into the issue and working as quickly as possible to identify the cause. We will provide an update as soon as more information is available. Thank you for your patience.

  2. monitoring May 04, 2026, 05:27 PM UTC

    A fix has been implemented and we are monitoring the results. Please clear your browser's cache to ensure you receive the latest updates. Thank you for your patience while we worked to resolve this issue.

  3. resolved May 04, 2026, 05:40 PM UTC

    This incident has been resolved. In case you have been seeing the 404 error earlier, please clear your browser's cache to ensure you are loading the latest version of the Help Center.

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