Resolved on February 14, 2026.
Resolved - Email Performance Juniper Square is fully operational. We’ve completed emergency maintenance to fix performance issues affecting email features. This fix addresses the slowdowns some users experienced following our database update on Friday, Feb 13. Our engineering team is now conducting a root cause analysis to identify exactly why the update behaved this way. We’re using these findings to improve our deployment processes and prevent similar issues in the future.
Update timeline
- resolved Feb 14, 2026, 04:00 PM UTC
Resolved - Email Performance Juniper Square is fully operational. We’ve completed emergency maintenance to fix performance issues affecting email features. This fix addresses the slowdowns some users experienced following our database update on Friday, Feb 13. Our engineering team is now conducting a root cause analysis to identify exactly why the update behaved this way. We’re using these findings to improve our deployment processes and prevent similar issues in the future.
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