JudoPay incident

Transaction Failures Observed

Resolved after 14 minutes, affecting Gateway Only Transaction Processing and JGW1 - Transactions, on September 1, 2026.

resolved Sep 01, 2026, 02:34 PM UTC

Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.

Started
Sep 01, 2026, 02:19 PM UTC
Resolved
Sep 01, 2026, 02:34 PM UTC
Duration
14m
Detected by Pingoru
Sep 01, 2026, 02:19 PM UTC

Affected components

Gateway Only Transaction ProcessingJGW1 - Transactions

Update timeline

  1. investigating Sep 01, 2026, 02:19 PM UTC

    We are currently investigating an issue affecting some transaction processing services. We apologise for any inconvenience caused. This has been observed for the following:Barclays

  2. resolved Sep 01, 2026, 02:29 PM UTC

    Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.

  3. resolved Sep 01, 2026, 02:34 PM UTC

    Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.

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