JudoPay incident

Transaction Failures Observed

Resolved after 14 minutes, affecting Gateway Only Transaction Processing and JGW1 - Transactions, on July 2, 2026.

resolved Jul 02, 2026, 05:23 PM UTC

Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.

Started
Jul 02, 2026, 05:09 PM UTC
Resolved
Jul 02, 2026, 05:23 PM UTC
Duration
14m
Detected by Pingoru
Jul 02, 2026, 05:09 PM UTC

Affected components

Gateway Only Transaction ProcessingJGW1 - Transactions

Update timeline

  1. investigating Jul 02, 2026, 05:09 PM UTC

    We are currently investigating an issue affecting some transaction processing services. We apologise for any inconvenience caused. This has been observed for the following:WorldPay

  2. resolved Jul 02, 2026, 05:19 PM UTC

    Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.

  3. resolved Jul 02, 2026, 05:23 PM UTC

    Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.

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