JudoPay incident

Worldpay Acquirer Degradation

Resolved after 16 minutes, affecting General Notifications and Gateway Only Transaction Processing and 1 more, on June 23, 2026.

resolved Jun 23, 2026, 08:22 PM UTC

The transaction latency issues have been restored to normal thresholds. We would like to take this opportunity to apologise again for any inconvenience this has caused.

Started
Jun 23, 2026, 08:06 PM UTC
Resolved
Jun 23, 2026, 08:22 PM UTC
Duration
16m
Detected by Pingoru
Jun 23, 2026, 08:06 PM UTC

Affected components

General NotificationsGateway Only Transaction ProcessingJGW1 - TransactionsJGW2 - Latency

Update timeline

  1. monitoring Jun 23, 2026, 08:06 PM UTC

    We are aware that some merchants processing through Worldpay may currently be experiencing latency, declines, or failed transactions. This issue is with Worldpay directly and is outside of Judopay’s systems — our platform is fully operational and functioning without issue. We recommend checking Worldpay’s status page for the latest updates: https://status.access.worldpay.com/ We will continue to monitor the situation and update this page as more information becomes available.

  2. investigating Jun 23, 2026, 08:14 PM UTC

    We are still experiencing issues with some transaction processing services and are continuing to investigate. We apologise for any inconvenience caused and hope to have the service restored to normal as soon as possible. We can assure you our operations team is working hard to resolve this issue as soon as possible. This has been observed for the following:WorldPay

  3. resolved Jun 23, 2026, 08:17 PM UTC

    The transaction latency issues have been restored to normal thresholds. We would like to take this opportunity to apologise again for any inconvenience this has caused.

  4. investigating Jun 23, 2026, 08:19 PM UTC

    We are still experiencing issues with some transaction processing services and are continuing to investigate. We apologise for any inconvenience caused and hope to have the service restored to normal as soon as possible. We can assure you our operations team is working hard to resolve this issue as soon as possible. This has been observed for the following:WorldPay

  5. resolved Jun 23, 2026, 08:22 PM UTC

    The transaction latency issues have been restored to normal thresholds. We would like to take this opportunity to apologise again for any inconvenience this has caused.

Your product runs on more than JudoPay

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →