Resolved after 10 minutes, affecting Gateway Only Transaction Processing and JGW2 - Latency, on June 23, 2026.
The transaction latency issues have been restored to normal thresholds. We would like to take this opportunity to apologise again for any inconvenience this has caused.
Affected components
Update timeline
- investigating Jun 23, 2026, 08:02 PM UTC
We have noticed that some transactions have exceeded latency thresholds and are currently investigating the issue. We apologise for any inconvenience caused. This has been observed for the following:WorldPay
- resolved Jun 23, 2026, 08:12 PM UTC
The transaction latency issues have been restored to normal thresholds. We would like to take this opportunity to apologise again for any inconvenience this has caused.
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