JudoPay incident

Issues with API endpoints documentation

Resolved after 7 days, affecting General Notifications, on January 5, 2026.

resolved Jan 12, 2026, 11:56 AM UTC

Our partner has now confirmed they have implemented a fix and the issue has now been mitigated. The API documentation page is now fully functional. We apologise for any inconvenience caused and appreciate your patience while our partner completes their investigation.

Started
Jan 05, 2026, 11:55 AM UTC
Resolved
Jan 12, 2026, 11:56 AM UTC
Duration
7d
Detected by Pingoru
Jan 05, 2026, 11:55 AM UTC

Affected components

General Notifications

Update timeline

  1. investigating Jan 08, 2026, 11:55 AM UTC

    Some users may notice that API endpoints documentation located at https://docs.judopay.com/api-reference are not loading or rendering correctly in our documentation portal. This is due to a technical issue with our third-party documentation provider following a recent library update. We are working closely with our technology partner to resolve the display issues. We will provide a further update once the API documentation portal is fully restored and apologize for the inconvenience.

  2. resolved Jan 12, 2026, 11:56 AM UTC

    Our partner has now confirmed they have implemented a fix and the issue has now been mitigated. The API documentation page is now fully functional. We apologise for any inconvenience caused and appreciate your patience while our partner completes their investigation.

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