JudoPay experienced a minor incident on May 13, 2026 affecting Gateway Only Transaction Processing and JGW1 - Transactions, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Gateway Only Transaction ProcessingJGW1 - Transactions
Update timeline
- investigating May 13, 2026, 05:44 AM UTC
We are currently investigating an issue affecting some transaction processing services. We apologise for any inconvenience caused. This has been observed for the following:WorldPay
- resolved May 13, 2026, 05:54 AM UTC
Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.
- resolved May 13, 2026, 05:59 AM UTC
Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.