JudoPay incident

Transaction Failures Observed

Resolved after 14 minutes, affecting Full Stack Transaction Processing and JB1 - Transactions, on May 11, 2026.

resolved May 11, 2026, 01:11 PM UTC

Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.

Started
May 11, 2026, 12:56 PM UTC
Resolved
May 11, 2026, 01:11 PM UTC
Duration
14m
Detected by Pingoru
May 11, 2026, 12:56 PM UTC

Affected components

Full Stack Transaction ProcessingJB1 - Transactions

Update timeline

  1. investigating May 11, 2026, 12:56 PM UTC

    We are currently investigating an issue affecting some transaction processing services. We apologise for any inconvenience caused. This has been observed for the following:Cashflows

  2. resolved May 11, 2026, 01:06 PM UTC

    Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.

  3. resolved May 11, 2026, 01:11 PM UTC

    Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.

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