Resolved after 34 minutes, affecting Gateway Only Transaction Processing and JGW1 - Transactions, on September 12, 2026.
Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.
Affected components
Update timeline
- investigating Sep 12, 2026, 10:14 AM UTC
We are currently aware of degraded performance affecting some transaction processing services. We apologise for any inconvenience this may cause. This has been observed for the following:Barclays
- investigating Sep 12, 2026, 10:24 AM UTC
We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Barclays,WorldPay
- resolved Sep 12, 2026, 10:44 AM UTC
Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.
- resolved Sep 12, 2026, 10:49 AM UTC
Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.
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