Joy Loyalty incident
Shopify webhook not trigger so delayed in order earning points
Major Vendor's status page →
Resolved on August 8, 2025.
Shopify encountered an issue with its API and webhooks system that was resolved in a delay in issuing points for orders, sign up, etc. Later on, Shopify fixed their issue and published pending webhooks.
Update timeline
- resolved Aug 18, 2025, 08:55 AM UTC
Shopify encountered an issue with its API and webhooks system that was resolved in a delay in issuing points for orders, sign up, etc. Later on, Shopify fixed their issue and published pending webhooks.
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