Resolved after 5 hours 50 minutes, affecting Joy Storefront, on September 18, 2025.
The issue has been resolved. The widget is now displaying correctly on all stores.
Affected components
Joy Storefront
Update timeline
- investigating Sep 18, 2025, 10:10 AM UTC
We received reports that the widget is not displaying (appears blank) on storefronts. Disabling the widget restores normal display. Our engineering team is investigating the root cause.
- resolved Sep 18, 2025, 10:11 AM UTC
The issue has been resolved. The widget is now displaying correctly on all stores.
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