Jive Software incident

Jive - Instances are Temporary Unavailable

Major Resolved View vendor source →

Jive Software experienced a major incident on September 23, 2024 affecting Jive Cloud US Region and Jive Cloud EU Region, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2024, 10:00 AM UTC
Resolved
Sep 24, 2024, 12:13 PM UTC
Duration
1d 2h
Detected by Pingoru
Sep 23, 2024, 10:00 AM UTC

Affected components

Jive Cloud US RegionJive Cloud EU Region

Update timeline

  1. investigating Sep 23, 2024, 08:00 AM UTC

    We are currently experiencing an issue causing instances to be down. Our team is actively investigating the matter and working to resolve it as quickly as possible.

  2. monitoring Sep 23, 2024, 10:15 AM UTC

    Our Infrastructure team has addressed the problem and issue is resolved. We are currently monitoring all services.

  3. monitoring Sep 23, 2024, 10:16 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 24, 2024, 12:13 PM UTC

    This incident has been resolved.