Resolved after 2 hours 41 minutes, affecting API and Mobile App and 1 more, on November 29, 2025.
We've seen sufficient evidence of call activity that we believe this issue is resolved.
Affected components
Update timeline
- identified Nov 29, 2025, 05:27 PM UTC
We are aware of increased reports regarding issues with TeleJeenie service and the add participant function. Jeenie has identified the root cause as an issue with an upstream vendor. The matter has been escalated to urgent status with the vendor, and their team is actively troubleshooting. We will provide another update as soon as we receive information from the upstream vendor.
- resolved Nov 29, 2025, 08:09 PM UTC
We've seen sufficient evidence of call activity that we believe this issue is resolved.
Your product runs on more than Jeenie
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services