Resolved after 1 hour 37 minutes, affecting API and Mobile App and 1 more, on September 4, 2023.
The implemented fix has had the intended effect, and we do not anticipate needing additional changes to resolve this issue. A postmortem will be published following analysis by the team.
Affected components
Update timeline
- identified Sep 04, 2023, 01:32 AM UTC
We have identified the issue of the SSL Cert and are working on fixing the SSL Cert.
- identified Sep 04, 2023, 01:34 AM UTC
We are aware of an issue with expired SSL certificates on some domains that is preventing web browsers and applications from accessing our service. We are working to regenerate valid certificates.
- identified Sep 04, 2023, 01:37 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 04, 2023, 02:02 AM UTC
A fix has been implemented, and we are monitoring the results. We will continue to monitor for the next hour, and resolve it once we are confident that no further updates are needed.
- resolved Sep 04, 2023, 03:10 AM UTC
The implemented fix has had the intended effect, and we do not anticipate needing additional changes to resolve this issue. A postmortem will be published following analysis by the team.
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