Resolved after 3 hours 22 minutes, affecting API and Mobile App and 1 more, on May 22, 2024.
After monitoring the fix we have put in all systems are reporting back normal. This issue has been resolved. If you are experiencing any new issues please reach out to [email protected].
Affected components
Update timeline
- investigating May 22, 2024, 04:22 PM UTC
We are currently investigating an issue that is impacting the Jeenie application. The Jeenie application is currently working in a down graded state.
- investigating May 22, 2024, 04:44 PM UTC
We have identified the issue and are working on a fix. While we are working on the fix you may see error messages.
- monitoring May 22, 2024, 05:24 PM UTC
The issue that was causing the downgraded state has been fixed. We are actively monitoring the fix we implemented.
- resolved May 22, 2024, 07:44 PM UTC
After monitoring the fix we have put in all systems are reporting back normal. This issue has been resolved. If you are experiencing any new issues please reach out to [email protected].
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