Resolved after 1 day, affecting Mobile App and A/V Sessions and 1 more, on September 6, 2024.
All services are back to normal. If you are experiencing any new issues please reach out to [email protected].
Affected components
Mobile AppA/V SessionsWeb AppPSTN Dial OutTeleJeenie
Update timeline
- identified Sep 06, 2024, 07:12 PM UTC
Jeenie is currently experiencing issues with our call service. We have identified the issue and are working with partners to resolve it.
- monitoring Sep 06, 2024, 07:32 PM UTC
We believe our partners have resolved the issue. Jeenie is continuing to monitor the status of calls until we have confirmation the issue is fully resolved.
- resolved Sep 07, 2024, 07:31 PM UTC
All services are back to normal. If you are experiencing any new issues please reach out to [email protected].
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