Jeenie incident

Jeenie Services Temporarily Inaccessible

Resolved after 18 minutes, affecting API and Mobile App and 1 more, on November 14, 2024.

resolved Nov 14, 2024, 06:01 PM UTC

Jeenie has implemented the fix that caused the outage. Please reach out to [email protected] if you have any questions.

Started
Nov 14, 2024, 05:43 PM UTC
Resolved
Nov 14, 2024, 06:01 PM UTC
Duration
18m
Detected by Pingoru
Nov 14, 2024, 05:43 PM UTC

Affected components

APIMobile AppA/V SessionsWeb AppPSTN Dial OutZoom AppTeleJeenie

Update timeline

  1. identified Nov 14, 2024, 05:43 PM UTC

    Clients are not able to reach Jeenie's services. We've identified the issue and are in the process of resolving it. We will update here once the resolution is in place.

  2. resolved Nov 14, 2024, 06:01 PM UTC

    Jeenie has implemented the fix that caused the outage. Please reach out to [email protected] if you have any questions.

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