Resolved after 6 hours 15 minutes, affecting Mobile App, on November 20, 2024.
A new version of the iOS app that resolves this issue is available for download on the Apple App Store. Users of the iOS app may continue to see inconsistent call history until the end of the month, but this will be reconciled. Please reach out to support if you have further questions.
Affected components
Update timeline
- investigating Nov 20, 2024, 06:41 PM UTC
We are currently investigating an issue with our iOS app that is affecting the ability to log in and make calls.
- identified Nov 20, 2024, 07:27 PM UTC
The issue has been identified and a fix has been submitted for review to the Apple App Store. We will resolve this incident once the new version is available for download.
- resolved Nov 20, 2024, 08:45 PM UTC
A new version of the iOS app that resolves this issue is available for download on the Apple App Store. Users of the iOS app may continue to see inconsistent call history until the end of the month, but this will be reconciled. Please reach out to support if you have further questions.
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