Jeenie incident

Inbound TeleJeenie service degradation

Resolved after 4 hours 27 minutes, affecting PSTN Dial Out and TeleJeenie, on August 5, 2025.

resolved Aug 05, 2025, 11:56 PM UTC

We've seen sufficient evidence of call activity that we believe this issue is resolved

Started
Aug 05, 2025, 07:29 PM UTC
Resolved
Aug 05, 2025, 11:56 PM UTC
Duration
4h 27m
Detected by Pingoru
Aug 05, 2025, 07:29 PM UTC

Affected components

PSTN Dial OutTeleJeenie

Update timeline

  1. monitoring Aug 05, 2025, 07:29 PM UTC

    We have identified an issue with our TeleJeenie services, and our upstream vendor has confirmed the issue is on their side. The upstream vendor is continuing to troubleshoot and resolve the issue. We will send an update once our upstream vendor has resolved the issue.

  2. resolved Aug 05, 2025, 11:56 PM UTC

    We've seen sufficient evidence of call activity that we believe this issue is resolved

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