Jeenie incident
Jeenie TeleJeenie Services are Temporarily Inaccessible
Resolved after 5 hours 13 minutes, affecting TeleJeenie, on August 21, 2025.
After a couple of hours of monitoring, we've confirmed the issue is resolved. Please reach out to [email protected] if you have any questions.
Affected components
Update timeline
- investigating Aug 21, 2025, 11:53 AM UTC
We have received reports of increased instances of incoming calls via TeleJeenie calls ending before connecting to an interpreter. We are investigating this issue with upstream providers and will provide an update within 1 hour.
- monitoring Aug 21, 2025, 02:13 PM UTC
Jeenie deployed a fix that restored TeleJeenie to an operating state. We'll continue to monitor it over the next couple of hours to ensure no further issues arise.
- resolved Aug 21, 2025, 05:07 PM UTC
After a couple of hours of monitoring, we've confirmed the issue is resolved. Please reach out to [email protected] if you have any questions.
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