Resolved after 2 hours 9 minutes, affecting API and Mobile App and 1 more, on September 2, 2025.
After monitoring the fix, we have put in all systems are functioning normally. This issue has been resolved. If you are experiencing any new issues, please reach out to [email protected].
Affected components
Update timeline
- investigating Sep 02, 2025, 03:02 PM UTC
Jeenie's services had increased response times. Users may intermittently experience delays when attempting to log in or create calls.
- monitoring Sep 02, 2025, 04:28 PM UTC
The issue that was causing the downgraded state has been fixed. We are actively monitoring the fix we implemented.
- resolved Sep 02, 2025, 05:11 PM UTC
After monitoring the fix, we have put in all systems are functioning normally. This issue has been resolved. If you are experiencing any new issues, please reach out to [email protected].
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