JazzHR experienced a major incident on September 24, 2025 affecting Application, lasting 9h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- identified Sep 24, 2025, 03:53 PM UTC
JazzHR is experiencing some issues and users may receive an error when accessing the application. Our Engineers are actively working on a resolution
- monitoring Sep 24, 2025, 04:04 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Sep 24, 2025, 06:57 PM UTC
We are again experiencing some issues resulting in slow loading pages or errors within the JazzHR application. We are actively investigating
- monitoring Sep 24, 2025, 07:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 25, 2025, 01:39 AM UTC
This incident has been resolved.