JazzHR Outage History
JazzHR is up right nowPingoru has recorded 40 incidents for JazzHR: 19 in the last 12 months and 6 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 18 of 720 (3%) |
| May 2026 | 1 | 79 of 744 (11%) |
| June 2026 | 4 | 239 of 720 (33%) |
| July 2026 | 1 | 15 of 744 (2%) |
| August 2026 | 3 | 5 of 744 (1%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 3 | 10 of 590 (2%) |
Incidents, newest first
Minor July 16, 2025 JazzHR- Intermittent issues 20h 30m Application
Started Jul 16, 2025, 03:02 PM UTC· resolved Jul 17, 2025, 11:33 AM UTC
- identified Jul 16, 2025, 03:02 PM UTC
JazzHR is currenlty having intermittent issues, causing some latency and performance issues. Our team has identified the problem and is working on implementing a fix
- monitoring Jul 16, 2025, 05:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2025, 11:33 AM UTC
This incident has been resolved.
Major April 9, 2025 Intermittent Login and Access Issues 15m Application
Started Apr 09, 2025, 08:16 AM UTC· resolved Apr 09, 2025, 08:31 AM UTC
- identified Apr 09, 2025, 08:16 AM UTC
We are currently investigating an intermittent issue where some customers are experiencing problems with logging in and accessing certain parts of the application. This issue appears to occur sporadically and may be linked to recent updates to our database. We understand how important it is for you to access the application without disruption, and we are working to resolve this as quickly as possible.
- monitoring Apr 09, 2025, 08:21 AM UTC
We have applied the fix and now monitoring.
- resolved Apr 09, 2025, 08:31 AM UTC
This incident has been resolved.
Major February 28, 2025 JazzHR Email Send Issue 2d 16h Application
Started Feb 28, 2025, 07:07 PM UTC· resolved Mar 03, 2025, 11:27 AM UTC
- investigating Feb 28, 2025, 07:07 PM UTC
We’re investigating an issue impacting email in JazzHR, including candidate import via email and email forwarding
- resolved Mar 03, 2025, 11:27 AM UTC
This incident has been resolved
Critical February 11, 2025 Backend Services Outage 2h 15m API, Application
Started Feb 11, 2025, 05:31 AM UTC· resolved Feb 11, 2025, 07:47 AM UTC
- investigating Feb 11, 2025, 05:31 AM UTC
We are currently experiencing a complete outage of JazzHR and all associated backend services. Our team is actively investigating the issue to identify the root cause and restore functionality as quickly as possible. We appreciate your patience during this time and will provide updates as more information becomes available.
- identified Feb 11, 2025, 05:39 AM UTC
The issue has been identified. We tried to change our DNS-related services, and that affected the database services, and a fix is being implemented.
- monitoring Feb 11, 2025, 07:10 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2025, 07:47 AM UTC
This incident has been resolved.
Minor November 20, 2024 Delayed Email Delivery 24m Application
Started Nov 20, 2024, 02:55 PM UTC· resolved Nov 20, 2024, 03:20 PM UTC
- investigating Nov 20, 2024, 02:55 PM UTC
Emails delivered from JazzHR are currently delayed. We are investigating into the issue & will respond with updates as we progress into figuring out the root cause.
- resolved Nov 20, 2024, 03:20 PM UTC
We have identified the root cause and the issue is resolved. Emails originating from JazzHR are no longer delayed.