JazzHR incident

Application Performance Degradation

Minor Ongoing View vendor source →

JazzHR is currently experiencing a minor incident affecting API and Application, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 09, 2026, 01:07 PM UTC
Resolved
Ongoing
Duration
● 1h 33m
Detected by Pingoru
Jun 09, 2026, 01:07 PM UTC

Affected components

APIApplication

Update timeline

  1. identified Jun 09, 2026, 01:07 PM UTC

    We are currently investigating ongoing service degradation affecting the JazzHR platform. Customers may experience intermittent 500 Internal Server Errors, slow application performance, API instability, and issues loading billing-related profile information. Our engineers have identified the problem and are working towards a resolution. We will provide a status update by 11 am ET.

  2. monitoring Jun 09, 2026, 02:30 PM UTC

    We have put in place a fix and are seeing initial positive recovery, we will continue monitoring to insure this incident is fully resolved.