Resolved after 1 hour 21 minutes, affecting Connect - Customer Validated Cloud, on November 6, 2026.
The Jama Software engineering team has identified and resolved the outage issue. We will continue to monitor the situation but expect no further disruptions.
Affected components
Update timeline
- investigating Nov 06, 2026, 06:43 AM UTC
We are investigating reports of customers unable to access Jama Connect. Our engineering team has been notified of the issues and is working towards a solution. As we continue to monitor and resolve the issue, we will keep this site up-to-date with the latest information. We apologize for this interruption.
- investigating Nov 06, 2026, 07:14 AM UTC
The Jama Software engineering team is continuing to investigate the root cause of the ongoing outage issue.
- monitoring Nov 06, 2026, 07:34 AM UTC
We have implemented a fix for the issues and are monitoring the results.
- monitoring Nov 06, 2026, 07:35 AM UTC
We are continuing to monitor for any further issues.
- resolved Nov 06, 2026, 08:05 AM UTC
The Jama Software engineering team has identified and resolved the outage issue. We will continue to monitor the situation but expect no further disruptions.
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