itslearning incident

Issue with opening documents in Office for the web.

Notice Resolved View vendor source →

itslearning experienced a notice incident on February 23, 2026 affecting itslearning, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2026, 03:19 PM UTC
Resolved
Feb 23, 2026, 05:00 PM UTC
Duration
1h 40m
Detected by Pingoru
Feb 23, 2026, 03:19 PM UTC

Affected components

itslearning

Update timeline

  1. investigating Feb 23, 2026, 03:19 PM UTC

    We are aware of users not being able to open office documents in the integrated Office for the web. We are investigating the issue.

  2. investigating Feb 23, 2026, 03:58 PM UTC

    We are continuing to investigate the issue.

  3. identified Feb 23, 2026, 04:26 PM UTC

    We have identified the issue and are working on a fix.

  4. monitoring Feb 23, 2026, 04:52 PM UTC

    We have implemented a fix.

  5. resolved Feb 23, 2026, 05:00 PM UTC

    The issue has been resolved. We apologize for any inconvenience.