itslearning experienced a notice incident on June 24, 2026 affecting itslearning, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 24, 2026, 10:46 AM UTC
We are currently experiencing an issue with instant messaging where messages can't exceed 99 characters. Our team is actively investigating the problem and working to resolve it as quickly as possible.
- identified Jun 24, 2026, 12:04 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 24, 2026, 01:18 PM UTC
We are currently testing a fix for this issue and hope to have this issue resolved as soon as possible, sorry for the inconveniance.
- monitoring Jun 24, 2026, 01:45 PM UTC
A fix has now been implemented. Please note that if you have previously experienced this issue, you may need to refresh your browser cache for the update to take effect. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue.
- resolved Jun 25, 2026, 02:26 PM UTC
This incident has been resolved.